Plexus Information Technology Services Data

At Plexus, we constantly strive for a 100% satisfied customer installed base. This is something that is taken very seriously at Plexus. We treat our customers more like partners and feel that together we can achieve greater results. To achieve this goal we are constantly looking for ways to provide more benefit or value to our existing customers. One of the ways we have found to do this is by providing Information Technology (IT) Services. These services are offered at a standard monthly rate, an affordable time and materials hourly rate, or quoted for a specific project or engagement.

Key Benefits

IT Staff Augmentation. The Plexus IT Services group can be an on-demand extension of your current IT staff when you need it.

Reduce Operating Costs. No need to hire additional specialized IT staff or spend money training current staff for a seldom used specific skill set.

Optimum Utilization of Plexus Online. Ensure you are using the best combination of equipment and integration possible when your hardware provider is same as your software provider.

Eliminate Expensive Support Contracts. You can choose to use Plexus IT Services on an affordable hourly basis and avoid any long term commitment.

• Wide Area Network (WAN) circuit migration, administration & support.
• Real Time WAN circuit monitoring & troubleshooting.
• Windows Active Directory domain design, migration & administration.
• Data Center migration and administration assistance.
• Microsoft Exchange E-mail hosting & administration, either utilizing a full Outlook or Plexus Online integrated OWA client.
• SPAM filtering for incoming e-mail.
• Setup and administration of Pocket PC & Palm type devices.
• IT Project Management services.
• End user IT Helpdesk support at any desired level.
• Sales, support & service of bar-coding equipment.
• Local Area Network (LAN) design, configuration & administration.
• Customer remote access (VPN) configuration assistance.
• Hosted Desktop services allow Plexus to host end user desktop applications via Citrix from your own WAN or the internet.
• Internet access and browsing available to customers that are using Plexus Online and have connections direct to Plexus.
• Barcode equipment programming, configuration, and administration.
• Server backup configuration and administration for customer servers and data.
• Customer desktop hardware and software support.
• Systems security evaluation and recommendations.
• Customer owned server configuration and administration.
• IT infrastructure evaluation and planning assistance.
• Sales, configuration, support of PCs and peripheral equipment.
• Intranet or Internet website hosting.